The following web page should help you know how to collect the Social Security death benefit. http://www.ssa.gov/pubs/10084.html#3You may also wish to call the Social Security Administration directly. They can be reached by calling 1-800-772-1213. You can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday.If Mrs Pool had a life insurance policy on her you would also want to contact the life insurance company to collect benefits from them.